What is the Service Charge?
The service charge is an 18% fee that serves to cover administration and coordination costs associated with the event. No portion of this fee goes to the wait staff in the form of a gratuity.
What is included with your services?
Draper’s offers multiple levels of service; each level includes different services, depending on what is ordered.
Level 1 – Drop Off Only
Includes disposable plates, forks, knives, and napkins. Dessert plates and forks are included with any dessert purchased. Cups and ice are included with any drinks purchased. Disposable tablecloths, serving spoons, and tongs are available for an additional $9.00.
Level 2 – Drop Off / Set Up
Includes everything included with a level 1 setup. In addition, we also supply chafing dishes and fuel with the purchase of any hot food item as well as glass beverage dispensers and/or pitchers for any drinks purchased. This also includes metal serving spoons and tongs, as well as other non-disposable elements which may be needed for serving or displaying other food items purchased from us. Level 2 setup requires linen tablecloths. You may provide your own or they are available to rent from us for $12 per tablecloth. Level 2 setups are also subject to an equipment pickup fee for events which end before 5:00 pm. Events which end after 5:00 pm are either picked up the following business day or are subject to an after-hours pickup charge.
Level 3 – Full Service
Includes everything included with a level 2 setup. In addition, servers will be present at your event. Servers are responsible for loading and unloading equipment, setting up your buffet or food stations, replenishing food items as they run out, bussing tables, removing trash from your venue, cleaning up spills, cutting wedding cake, packing up leftovers, and removing all catering equipment from the venue at the end of you event. The number of servers needed for your event depends on several factors including your guest count, menu selection, as well as the type of dishes you use. Some stations require an additional attendant. Cake plates are included on every wedding regardless of who provides your wedding cake.
Is gratuity included?
Draper’s does not include any gratuities for servers, drivers, or bartenders in the pricing of events. Although gratuities are not expected, they are always appreciated and should be handled on an individual basis at the discretion of the customer.
How much should I tip?
There is no customary rule to how much a person should tip for a catered event. Again, tips are always appreciated and should be given only if the customer feels that the service they’ve received is worthy of a gratuity.
What do you do with the leftover food from my event?
Generally, our servers will pack up leftover food and send it with you at the end of the event. There are some circumstances where food must be discarded. Your server will know those circumstances and will act accordingly.
How far will you travel?
Draper’s will travel up to an hour and a half in any direction. Additional delivery fees do apply.
Why should I hire your bartenders?
Our bartenders are ABC licensed and are additionally covered by our insurance liability policy. This means that if one of your guests were to be involved in an alcohol related incident, you (the host) will be protected. Without a licensed and insured bartender, you (the host) are exposed to all liability, a risk not worth taking.
How many servers will I have at my wedding?
The number of servers we allocate per wedding depends on factors such as type of foods ordered, type of plates, and difficulty of event productions. As a general rule, we send 1 server for every 50 guests for an event serving hors d’oeuvres or for a dinner using disposable plates. We send 1 server for every 25 guests when we use full china or glass place settings. 1 Bartender can usually handle up to 100 guests for an event serving beer and wine and 50 guests for an event serving mixed drinks.
What does a server do?
Servers are responsible for loading and unloading equipment, setting up your buffet or food stations, replenishing food items as they run out, bussing tables, removing trash from your venue, cleaning up spills, cutting wedding cake, packing up leftovers, and removing all catering equipment from the venue at the end of you event.
Servers do not stand behind the buffet and serve food to your guests in cafeteria fashion unless specifically requested prior to final payment and the appropriate number of servers to do so is determined (You will always need more servers than what is typically allocated for this).
How much alcohol should I provide at my event?
Many venues allow you to purchase the alcohol yourself and bring it there for us to serve. A general rule of thumb is that, for an average 4-hour wedding reception, you should have 4 to 5 drinks available per person. Average serving sizes are as follows:
-Beer 12 ounces
-Wine 5 ounces
-Liquor 1.5 ounces
Other alcohol tips:
– A keg is the most economical route to go when purchasing beer assuming that none is wasted. One keg serves approximately 140 to 165 12-ounce beers, depending on the size.
– When purchasing a keg, it’s always a good idea to rent an extra tap, just in case the one that comes with the keg does not work properly.
– The larger “Magnum” bottles of wine are less expensive per ounce than the traditional .75 liter bottles.
– Check with your wine provider to see if they will allow you to return unused bottles of wine following your event. Usually they will as long as the labels on the bottles are preserved and have not been iced down.
Does Draper’s provide tables and tablecloths for your buffets?
Because we provide catering services all over the tri-state area in a number of venues under a number of circumstances, buffet tables and tablecloths are not included automatically. Instead, each event is assessed on an individual basis to determine its individual needs. Tables may be rented as needed for $15 per table. Tablecloths are available for $12 each.
What is your cancellation policy?
Our cancellation policy varies depending on the type of event and customer. For corporate events, policies are negotiated on an individual basis. For Special events and weddings, our cancellation policy is as follows:
“All cancellations must be received in writing. If the client requests cancellation 30 days or less before the event, 50% of the contract total will be owed to Caterer and due within 3 days of cancellation notice. If cancellation is requested 14 days or less before the event, the Caterer shall be entitled to 100% of the contract total as a provision for liquidated damages.”
What do you require for a deposit?
A non-refundable booking fee of 20% (minimum $500) is due at the time of booking for all events.
When is my final balance due?
All events except for corporate functions with previously negotiated terms must be paid in full at least 10 days before the event.
Are you open on Sundays?
Because we stay so busy during the week and want our staff to have time off they can count on, we are currently not accepting orders on Sundays.